Policy
Refund Policy
This policy describes how refunds may be handled for orders, where applicable.
Eligibility
Refund eligibility depends on the order status and applicable consumer protection laws.
Order issues
If you experience shipment or delivery issues, contact support with your order details so we can review options.
Condition and timing
Where refunds are applicable, requests may require proof of purchase and must be made within a reasonable period.
Process
We aim to handle requests fairly and consistently.
How to request
Email infocenter@luxuryseries.world with your name, order reference, and a short description.
Review timeline
We review requests and respond as soon as possible. Refund timelines depend on payment providers and banks.
Data, retention, and security
We may process limited data to handle the request.
Data we may request
Name, contact details, and order reference. Please avoid sending sensitive medical information.
Retention and protection
We retain the data needed to resolve the request and comply with legal obligations. For details, see Privacy Policy.
Contact
We are here to help.
Address
1600 Hart St suite 1, Rahway, NJ 07065, United States
Legal disclaimer
This product is not a medicinal product.
It is distributed without a prescription.
Results may vary and depend on individual characteristics.